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Privacy Policy

Last Updated: July 22, 2025

NetG Systems L.L.C. ("we," "us," or "our") operates the SportX.Pro website, including SportX Pro Game, SportX Pro Shop, SportX Pro Events, and SportX Pro Tournaments (collectively, the "Service"). This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our Service. By accessing or using the Service, you agree to this Privacy Policy. If you do not agree, please do not use the Service.

1. Information We Collect

We collect the following types of information:

a. Personal Information

  • Account Creation: When you register for an account (e.g., for SportX Pro Game, Events, or Tournaments), we may collect your name, email address, username, and password.
  • Purchases: When you make purchases in the SportX Pro Shop, we collect payment information (e.g., credit card details) and billing/shipping addresses.
  • Event/Tournament Registration: For SportX Pro Events or Tournaments, we may collect additional details like phone number, age, or team information.
  • Voluntarily Provided: Information you provide through contact forms, surveys, or customer support interactions.

b. Non-Personal Information

  • Usage Data: We collect information about how you interact with the Service, such as pages visited, time spent, and clicks, using cookies, web beacons, and similar technologies.
  • Device Information: We collect your IP address, browser type, operating system, device type, and mobile network information.
  • Log Files: We automatically receive the URL of the site you came from, the site you visit when leaving, and other analytics data to improve the Service.

c. Children’s Information

Our Service is not directed to children under 13. We do not knowingly collect personal information from children under 13 without verifiable parental consent, in compliance with the Children’s Online Privacy Protection Act (COPPA). If you are a parent or guardian and believe your child has provided personal information, please contact us at admin@sportx.pro to request deletion.

2. How We Use Your Information

We use your information to:

  • Provide and improve the Service, including personalized content and recommendations.
  • Process transactions in the SportX Pro Shop and manage event/tournament registrations.
  • Send you updates, newsletters, or promotional materials (you can opt out at any time).
  • Analyze usage trends to enhance user experience and Service performance.
  • Respond to your inquiries or customer support requests.
  • Comply with legal obligations and protect against fraud or security threats.

3. How We Share Your Information

We do not sell or share your personal information except as described below:

  • Third-Party Service Providers: We share data with trusted third parties (e.g., payment processors, analytics providers like Google Analytics, or email services) to perform functions like processing payments, hosting the Service, or analyzing usage. These providers are contractually obligated to protect your data and follow their own privacy policies.
  • Business Transfers: If NetG Systems L.L.C. is acquired or merged, your information may be transferred to the new owner, but we will notify you in advance.
  • Legal Requirements: We may disclose your information if required by law, court order, or to protect our rights, property, or safety.

4. Cookies and Tracking Technologies

We use cookies, web beacons, and similar technologies to:

  • Remember your preferences and login information.
  • Track usage for analytics and personalized ads.
  • Improve the functionality of the Service.

You can manage cookie preferences through your browser settings, but disabling cookies may limit some features of the Service. For details, see our Cookie Policy.

5. Data Retention

We retain personal information only as long as necessary for the purposes outlined in this Privacy Policy or as required by law. For example:

  • Account data is retained while your account is active and for a reasonable period after closure.
  • Transaction data is kept for legal and tax purposes as required by applicable regulations.
  • Usage data is retained for up to 180 days for analytics purposes.

If you request deletion of your data, we will remove it unless required to retain it by law.

6. International Data Transfers

Your information may be stored or processed in countries outside your residence, including the United States, where data protection laws may differ. We use safeguards, such as standard contractual clauses, to ensure compliance with GDPR and other applicable laws for international data transfers.

7. Your Rights and Choices

Depending on your location, you may have the following rights under laws like GDPR or CCPA:

  • Access: Request a copy of your personal information.
  • Correction: Request correction of inaccurate data.
  • Deletion: Request deletion of your data.
  • Opt-Out: Opt out of marketing communications or the sale/sharing of personal information (for CCPA-eligible users, see our “Do Not Sell or Share My Personal Information” link).
  • Data Portability: Request a transferable copy of your data.

To exercise these rights, contact us at admin@sportx.pro or submit a Data Subject Access Request (DSAR) via our DSAR Form. We will respond within the timeframes required by law (e.g., 30 days for GDPR, 45 days for CCPA).

8. Security Measures

We use reasonable technical and organizational measures to protect your data, such as encryption and access controls. However, no system is 100% secure. If you suspect a security issue, contact us immediately at admin@sportx.pro.

9. Third-Party Links

The Service may contain links to third-party websites or services (e.g., social media widgets or payment processors). We are not responsible for their privacy practices. Please review their privacy policies before sharing information.

10. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our practices or legal requirements. We will notify you of significant changes via email or a notice on the Service. The updated policy will be posted here with a revised “Last Updated” date.

11. Contact Us

For questions, concerns, or to exercise your rights, contact us at:

NetG Systems L.L.C.
Email: admin@sportx.pro

For California residents, you may also contact us to access our “Do Not Sell or Share My Personal Information” or “Limit the Use of My Sensitive Personal Information” options.

This Privacy Policy is designed to comply with global privacy laws, including GDPR, CCPA, and COPPA. Please review it carefully and contact us with any questions.